Overview

Products sold through our store carry a manufacturer warranty only if explicitly specified on the product page. Warranty coverage duration and terms vary by item and brand (ranging from 1 year up to multi-year coverage as stated on the product’s description page). The warranty period begins on the date of delivery.

Coverage Details

  • Applicability: Coverage applies strictly to items where warranty details are specified on the item’s product listing at the time of purchase.
  • What Is Covered: Hardware defects, factory malfunctions, display faults, or internal component failures occurring during normal, intended use within the product’s specified warranty timeframe.
  • Included Accessories: In-box accessories (chargers, cables) carry standard 90-day coverage against manufacturing defects unless otherwise stated.

What Is Not Covered?

  • Products explicitly sold without warranty details listed on their product page.
  • Physical, accidental, or liquid damage (e.g., drops, cracks, spills, or exposure to moisture/heat).
  • Unauthorized opening, repairs, or modifications done outside authorized service centers.
  • Software issues, operating system bugs, third-party apps, or malware.
  • Normal cosmetic wear and tear or gradual battery degradation over time.

How to Claim Warranty

  1. Verify Coverage: Check your receipt or order history to confirm that warranty coverage was included on your product’s page.
  2. Contact Support: Reach out to our customer support team with your order number, product serial number, and a brief description/photo of the defect using the details below.
  3. Inspection & Repair: Our technical team will verify your eligibility and provide instructions for sending the item to an authorized service center for repair or replacement.

Contact Customer Support

If you have any questions about warranty eligibility or need to submit a claim, please reach out to us:

  • Email: support@leskyelectronics.com
  • Phone / WhatsApp: +971 50 652 6426
  • Business Hours: Monday – Saturday, 10:00 AM – 10:00 PM (GST)